Privacy Policy
We care about the protection of your privacy and especially about your Personal Data. We have established this Data Protection Policy in order to inform you who buy fromwww.okkashop.gr or members or subscribers, or in any other user regarding: the type of data that are processed, the purpose of data collection, data, how these data are processed, the rights and your choices as well as the way of contacting us for any issue that concerns you in relation to your personal data.
What Data do we collect?
We collect only your absolutely necessary Data, which are appropriate and clear for the intended purpose.
This Data includes the following:
Data when creating a user account on the Websites (Mandatory: e-mail address *, password (login password) and optional: name, surname, sheet, date of birth, postal address, telephone number.
Details of your transactions with us, either through our physical stores or through our online store.
nterests and shopping preferences, which help us suggesting specific products and services that may interest you.
Traffic information of our website or other websites that you browsed before us.
Information from the use of cookies in your browser.
Copies of the documents you provide to prove your age or identity when required by law (such as a copy of a police or student ID).
Payment information.
Your reviews and product reviews.
Why do we use your Personal Data?
1. Contact you for issues related to the sale of our products to you.
Manage and process your payment, including the security of your financial transaction and the issuance of invoice.
Receive, process, and deliver your orders.
Contact you for issues related to the sale of our products to you.
Help you with an account creation and maintenance.
Create, store and maintain a database with our clients and its analysis.
Send you commercial communication via Newsletter, SMS, or other multimedia (VIBER) that concerns news of our company, products, offers and promotions.
Detect, prevent and deal with fraud or other illegal activities.
Understand and analyze the results of our ads and promotions.
Process your requests such as: withdrawal, product replacement, etc.
Satisfy your rights, regarding your personal data.
For business analysis and improvements
Market research, statistical analysis, marketing strategy development and marketing campaign management and to inform you or our partners about possible opportunities to participate in its marketing or product promotion initiatives.
Your rights
Your rights under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals in regards to the processing of personal data and on the free movement of such data (General Regulation on Data Protection) are the following:
Right of access to your personal data that we process. You may receive personal data relating to you in a structured, commonly used and machine-readable format, as well as transfer it, under legal conditions, to another responsible processor.
Right to object to the processing of your personal data at any time. We may not satisfy this right of yours if it demonstrates compelling and legitimate reasons for processing that outweigh your interests, rights and freedoms or for establishing, exercising or upholding legal claims.
Right to restrict Data Processing
Right to correct your incomplete or inaccurate data that we hold.
Right to file a complaint to the Personal Data Protection Authority (www.dpa.gr), if you consider that your rights are violated in any way (right to complain to the Authority). Postal Address: 1-3 Kifissias Avenue, PC 115 23, Athens, call center: +30 210 6475600, e-mail: [email protected]
For any additional information, as well as for the exercise of the above rights please contact us via our email address [email protected] As a rule, your request will be satisfied, within one month of receipt.
Security and Retention of your Personal Data
We retain your personal data only for the period required for the purposes of the data processing, as long as the contract between us, your consent, our legal obligations (such as compliance for tax purposes) and our legal interest per case.
The process of personal data is carried out in a way that ensures its confidentiality. We implement appropriate technical and organizational measures to ensure the appropriate level of security of your data against the risks of accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unfair processing. The data you provide to us is protected by appropriate information security techniques to ensure both its secure transmission over the internet and its secure storage in Information Systems.
Transfer of personal data.
The personal data we collect may be passed on to third parties. .
Particularly:
To any competent supervisory, public or judicial authority, if this is required by the current legal framework or by a court decision.
To other third party external partners who perform processing on our behalf and are committed like us to a corresponding level of protection of your data.
We do not disclose your personal data to third parties outside the European Union in countries where there is no appropriate data protection regime. However, in the event that such a data transfer is required, we will take all possible steps to ensure that your data is treated securely.
Policy Update:
This policy was last updated on 10/7/2021.
For any question or comment regarding our current policy, please do not hesitate to contact us at: [email protected]